Bishwajit Laha

FAE / Field Support Manager | Nov 2015 – Present (10 Years) | AMD India Pvt. Ltd. | Delhi-NCR National pre-sales and field application engineering lead, supporting business development across all major OEM accounts and government procurement channels. - Supported Business Development Managers across 10+ states, contributing to multi-crore annual revenue pipeline through targeted client acquisition and account management. - Built and maintained strategic OEM partnerships with HP, Acer, Lenovo, Dell, and "Make in India" entities, driving AMD product positioning and preference in commercial and government bids. - Managed AMD's presence on the GeM (Government e-Marketplace) portal — coordinating OEM listings, compliance documentation, and strategic positioning to maximise visibility and win rates. - Developed strong stakeholder relationships with government bodies including MeitY, NIC, MAIT, HARTRON, ELCOT, KELTRON, and DOITC, influencing large-scale procurement decisions in AMD's favour. - Led end-to-end RFP/tender submissions — from technical specification writing and BOQ preparation to competitive pricing strategy — securing significant government and enterprise tender wins. - Delivered persuasive product demos, technical consultations, and AMD roadmap presentations to C-level and technical decision-makers, accelerating deal closures. - Acted as the primary technical interface between AMD and OEM/channel partners, resolving product queries, qualification requirements, and go-to-market alignment issues. Product Manager | Apr 2015 – Nov 2015 (8 Months) | Pantel Technologies Pvt. Ltd. (PENTA) | Delhi & Noida - Directed full product lifecycle management — from strategic planning and SKU finalisation to go-to-market execution across education and government segments. - Managed tender desk operations, ensuring technical compliance and commercially competitive bid submissions. - Conducted market research and customer visits to define product strategy; collaborated with system integrators and government agencies to expand reach. - Oversaw product certifications (UL, FCC, Energy Star, Microsoft, BOSS Linux), strengthening sales credibility for government and institutional buyers. - Delivered system demonstrations and technical presentations to government procurement teams, building buyer confidence and influencing specification writing. Product Manager | Dec 2013 – Nov 2014 (1 Year) | Vardhaman Technology Pvt. Ltd. (PANACHE) | Mumbai & Gujarat - Finalised product SKUs and benchmarking parameters to align portfolio with customer needs and competitive market positioning. - Partnered with cross-functional teams to implement national sales and product positioning initiatives. - Expanded partner relationships to strengthen distribution channels and deepen market penetration in Western India. - Supported e-waste and recycling sustainability initiatives, enhancing the brand's environmental credentials. Sr. Analyst – Pre-Sales & Operations | Aug 2005 – Mar 2013 (7.5 Years) | R P Infosystems Ltd. (Chirag Brand) | Kolkata - Secured key product certifications — BEE, TCO, Energy Star, FCC, STQC — enabling access to government and enterprise procurement channels. - Positioned the "Chirag" brand as a Greenpeace-listed organisation, materially enhancing buyer confidence in institutional and CSR-driven procurements. - Managed DGS&D rate contracts and government tenders; drove competitive participation across pan-India bids. - Delivered nationwide product demonstrations and factory inspections for government and corporate clients across multiple states. - Directed regional after-sales support across multi-state geographies, ensuring customer retention and loyalty. Executive – Lab Administration & Hardware Support | Oct 2001 – Jul 2005 (4 Years) | NIIT Ltd. | Kolkata - Managed lab administration and hardware support across school networks, ensuring high uptime and customer satisfaction. - Delivered end-user training and faculty sessions, building strong communication, presentation, and technical support skills.

2006 | ACNP – Advanced Computer Network Professional | Indian Institute of Hardware Technology 2005 | CIC – Certificate in Computing | IGNOU 2004 | CompTIA Network+ (N+) | Indian Institute of Hardware Technology 2003 | Techno Month – Unix, NT & Linux | CMC Limited (Govt. of India Enterprise) 2003 | Certificate in Computer Hardware Maintenance | CMC Limited (Govt. of India Enterprise) 2002 | DOEACC 'A' Level – PC Software, Business Systems, System Analysis & MIS

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Date of Birth: 25 November 1979 Family: Parents, Wife & Two Daughters

I hereby declare that the information provided above is true and correct to the best of my knowledge.