BL

Bishwajit Laha

Open to opportunities

Senior FAE & Pre-Sales Leader | Solution Selling & Govt Tenders | IT Hardware & OEM

Gurgaon, Haryana, India24+ yrs experience12 skills
80PROFILEExcellent

Professional Summary

Dynamic professional with 25 years of extensive experience in Technical Pre-Sales, IT Hardware, and Manufacturing industries. Proven track record of driving revenue growth through client consultation, solution selling, and strategic product positioning. Adept at managing RFP processes, securing tender wins, and building strong partnerships with global OEMs and government agencies. Skilled in delivering persuasive presentations and product demonstrations that influence customer decisions. Recognized for analytical problem-solving, innovative sales strategies, and the ability to lead teams nationally to achieve organizational goals.

Core Expertise

Technical Pre-Sales & FAEGeM Marketplace ManagementGovernment Tender & RFP WinsOEM Partner ManagementSolution & Consultative SellingProduct Lifecycle ManagementGovernment Body EngagementBOQ / BOM & Techno-CommercialCompliance & CertificationNationwide Sales SupportProduct Demos & RoadmapsMake in India Ecosystem

Work Experience

FAE / Field Support Manager

2015 – Present

AMD India Pvt. Ltd.

  • Supported Business Development Managers nationwide to drive client acquisition and revenue growth.
  • Partnered with OEMs (e.g., HP, Acer, Lenovo, Dell etc.) and 'Make in India' entities for product positioning and sales strategies.
  • Managed GeM marketplace positioning and OEM coordination to maximize visibility and compliance.
  • Built strong relationships with government bodies (GeM, MeitY, MAIT, NIC, HARTRON, ELCOT, KELTRON, DOITC etc.) to influence procurement.
  • Delivered persuasive product demos and technical consultations to accelerate deal closures.

Product Manager

2015 – 2015

Pantel Technologies Pvt. Ltd. (PENTA)

  • Directed product lifecycle management from strategic planning to tactical execution.
  • Managed tender desk operations, ensuring compliance and winning commercial strategies.
  • Conducted market research and customer visits to shape product strategy and go-to-market plans.
  • Collaborated with system integrators and government agencies to expand market reach.
  • Oversaw certifications (UL, FCC, Energy Star, Microsoft, BOSS Linux) to strengthen sales credibility.

Product Manager

2013 – 2014 · 1 yr

Vardhaman Technology Pvt. Ltd. (PANACHE)

  • Finalized product SKUs and benchmarking to align offerings with customer needs.
  • Partnered with cross-functional teams to implement company-wide sales and positioning initiatives.
  • Expanded partner relationships to strengthen sales channels and market penetration.
  • Supported sustainability initiatives (recycling, e-waste) to enhance brand reputation.

Sr. Analyst – Pre-Sales & Operations

2005 – 2013 · 8 yrs

R P Infosystems Ltd. (Chirag)

  • Secured key product certifications (BEE, TCO, Energy Star, FCC, STQC) to boost market credibility.
  • Positioned 'Chirag' brand as a Greenpeace-listed organization, enhancing customer confidence.
  • Managed DGSnD rate contracts and tenders, ensuring competitive participation.
  • Delivered nationwide product demos and inspections to build trust with government and corporate clients.
  • Directed regional support services across multiple states, reinforcing customer loyalty.

Executive – Lab Admin & Hardware Support

2001 – 2005 · 4 yrs

NIIT

  • Oversaw lab administration and hardware support across schools, ensuring customer satisfaction.
  • Delivered training and served as faculty, strengthening communication and presentation skills.

Education

MBA in Information Systems

Sikkim Manipal University

2010

B.Sc. (Hons) in Economics with Statistics & Mathematics

Calcutta University

2001

Higher Secondary in Science

W.B.C.H.S.E.

1998

Madhyamik Pariksha in General

W.B.B.S.E.

1996

Certifications

ACNP (Advanced Computer Network Professional) - Indian Institute of Hardware Technology (2006)
CIC (Certificate in Computing), IGNOU (2005)
CompTIA N+ Networking, Indian Institute of Hardware Technology (2004)
Techno Month (Unix, NT & Linux), CMC Limited (Govt. of India Enterprise) (2003)
Certificate in Computer Hardware Maintenance, CMC Limited (Govt. of India Enterprise) (2003)
DOEACC 'A' Level (PC Software, Business Systems, System Analysis & MIS) (2002)

Core Pre Sales Competencies

Technical Pre-Sales & FAE | GeM Marketplace Management | Government Tender & RFP Wins | OEM Partner Management | Solution & Consultative Selling | Product Lifecycle Management | Government Body Engagement | BOQ / BOM & Techno-Commercial | Compliance & Certification | Nationwide Sales Support | Product Demos & Roadmaps | "Make in India" Ecosystem

Professional Experience

FAE / Field Support Manager AMD India Pvt. Ltd. | Nov 2015 – Present | Delhi-NCR • Supported Business Development Managers nationwide to drive client acquisition and revenue growth. • Partnered with OEMs (e.g., HP, Acer, Lenovo, Dell etc.) and "Make in India" entities for product positioning and sales strategies. • Managed GeM marketplace positioning and OEM coordination to maximize visibility and compliance. • Built strong relationships with government bodies (GeM, MeitY, MAIT, NIC, HARTRON, ELCOT, KELTRON, DOITC etc.) to influence procurement. • Delivered persuasive product demos and technical consultations to accelerate deal closures. • Led proposal development and RFP submissions, securing tender wins through competitive strategies. Product Manager Pantel Technologies Pvt. Ltd. (PENTA) | Apr 2015 – Nov 2015 | Delhi & Noida • Directed product lifecycle management from strategic planning to tactical execution. • Managed tender desk operations, ensuring compliance and winning commercial strategies. • Conducted market research and customer visits to shape product strategy and go-to-market plans. • Collaborated with system integrators and government agencies to expand market reach. • Oversaw certifications (UL, FCC, Energy Star, Microsoft, BOSS Linux) to strengthen sales credibility. • Delivered system demonstrations and addressed technical queries to build customer trust. Product Manager Vardhaman Technology Pvt. Ltd. (PANACHE) | Dec 2013 – Nov 2014 | Mumbai & Gujarat • Finalized product SKUs and benchmarking to align offerings with customer needs. • Partnered with cross-functional teams to implement company-wide sales and positioning initiatives. • Expanded partner relationships to strengthen sales channels and market penetration. • Supported sustainability initiatives (recycling, e-waste) to enhance brand reputation. Sr. Analyst – Pre-Sales & Operations R P Infosystems Ltd. (Chirag) | Aug 2005 – Mar 2013 | Kolkata • Secured key product certifications (BEE, TCO, Energy Star, FCC, STQC) to boost market credibility. • Positioned "Chirag" brand as a Greenpeace-listed organization, enhancing customer confidence. • Managed DGSnD rate contracts and tenders, ensuring competitive participation. • Delivered nationwide product demos and inspections to build trust with government and corporate clients. • Directed regional support services across multiple states, reinforcing customer loyalty. Executive – Lab Admin & Hardware Support NIIT | Oct 2001 – Jul 2005 | Kolkata • Oversaw lab administration and hardware support across schools, ensuring customer satisfaction. • Delivered training and served as faculty, strengthening communication and presentation skills.

General Education

2010 - MBA, Information Systems – Sikkim Manipal University 2001 - B.Sc. (Hons), Economics with Statistics & Mathematics – Calcutta University 1998 - Higher Secondary, Science – W.B.C.H.S.E. 1996 - Madhyamik Pariksha, General – W.B.B.S.E.

Professional Qualifications

2006 – ACNP (Advanced Computer Network Professional) - Indian Institute of Hardware Technology 2005 – CIC (Certificate in Computing), IGNOU 2004 – CompTIA N+ Networking, Indian Institute of Hardware Technology 2003 – Techno Month (Unix, NT & Linux), CMC Limited (Govt. of India Enterprise) 2003 – Certificate in Computer Hardware Maintenance, CMC Limited (Govt. of India Enterprise) 2002 – DOEACC 'A' Level (PC Software, Business Systems, System Analysis & MIS)

Languages

English | Hindi | Bengali

Personal Details

Date of Birth: 25 Nov 1979 Family: Parents, Wife & Two Daughters

Declaration

I hereby declare that the above information given by me are correct according to best of my knowledge.

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